Referrals
Are you a professional wanting to refer a family?
If you are a health visitor, doctor or any other professional working with a Bracknell Forest family with a child aged 5 years or under, and you feel they would benefit from our service, you can make a referral on the family’s behalf, with their consent. You can refer a family by clicking on the purple button below.
If you wish to discuss the family situation, please feel free to phone us on 01344 860025.
Are you a parent in need of support?
If you are living within Bracknell Forest with a child aged 5 years or under and would like support from a home visiting trained volunteer, or would like to join one of our Groups, please get in touch with us directly by clicking the purple button below – you don’t need to go through a statutory agency, health visitor or other medical professional to do this.
Please feel free to give us a call on 01344 860025 if you’d prefer to have a chat first, and one of our friendly team will go through the process with you. We are here for you.
Waiting Lists
Family support is governed by the availability and suitability of volunteers or group availability. We will keep you informed of progress and will update you regularly.
What happens next?
- We assess each referral to ensure the support required falls within Home-Start’s remit.
- We will visit the family to discuss their needs and tell them about Home-Start’s service.
- We will then identify a suitable service to meet the needs of the family whether that is a home-visiting volunteer or one of our groups.
- If a group is chosen as the best service for the family we will arrange the family’s first visit.
- If a home-visiting volunteer is deemed as the best service we will identify a volunteer whose skills and experience match the needs of the family.
- As soon as a suitable volunteer is available, the co-ordinator will introduce them to the family and accompany them on their first visit. It may take time for a volunteer to become available and if a suitable match cannot be made then you will be informed.
- We will let you know when Home-Start support starts and ends and may ask you for feedback about the impact our service had on the family.
We will provide regular updates, within confidentiality guidelines, on our progress with the family.
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